help desk

noun

plural help desks
: a department or person that provides assistance and information usually for electronic or computer problems
Adding a work account is easier than it used to be, but if you're a technophobe, or if your company requires special security settings, call your help desk.Jeremy Caplan
often hyphenated when used before another noun
help-desk questions
Pleas to reset forgotten passwords account for half of help-desk calls to Web sites, says RSA Security.Victoria Murphy Barret

Examples of help desk in a Sentence

Recent Examples on the Web
Examples are automatically compiled from online sources to show current usage. Read More Opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback.
Intermountain has processed over 70,000 IT help desk tickets using an AI tool. Bob Herman, STAT, 20 Jan. 2026 For example, the organization is currently more than 200 days overdue on some invoices from Scientel, the company that provides OnLight with 24/7 network operations, monitoring, help desk and corrective maintenance services, FitzCorbett said. R. Christian Smith, Chicago Tribune, 15 Jan. 2026 Federal agencies are also issuing advisories about the group's social engineering techniques, noting how attackers impersonate help desks, abuse multi-factor authentication and harvest credentials to access corporate networks. Kurt Knutsson, FOXNews.com, 13 Jan. 2026 If your flight is canceled, contact your airline’s customer service line, visit their website, or go to their in-person help desk at the airport. Chantelle Lee, Time, 24 Nov. 2025 See All Example Sentences for help desk

Word History

First Known Use

1980, in the meaning defined above

Time Traveler
The first known use of help desk was in 1980

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Cite this Entry

“Help desk.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/help%20desk. Accessed 27 Jan. 2026.

Kids Definition

help desk

noun
: a department or person that provides help or information usually for electronic or computer problems
Last Updated: - Updated example sentences
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